EMS Marketing

Privacy Policy

This policy explains what information EMS Marketing Ltd collects when you visit our website or contact us, how we use it, and what rights you have over it.

Who we are

EMS Marketing Ltd, a company registered in England and Wales, with its studio in Bristol, United Kingdom. Reach us at hello@emssipsandtipsmarketing.com.

What we collect

  • Contact form details — your name, email address, company name, budget range, and the message you send us.
  • Technical information — your IP address is recorded when you submit the contact form, purely for spam prevention and rate limiting.
  • Analytics — if enabled, we use privacy-respecting aggregate analytics. We do not build profiles of individual visitors or sell traffic data.

How we use it

  • To reply to your enquiry and discuss a potential project.
  • To keep our website secure and prevent abuse of the contact form.
  • To meet our legal and accounting obligations if we enter into a contract.

Cookies

This website does not set advertising or tracking cookies. Fonts are loaded from Google Fonts, which may set a short-lived technical cookie in some jurisdictions; you can block it in your browser without affecting site functionality.

Sharing

We do not sell or rent personal information. We share it only with service providers that help us operate — email hosting, website hosting, and accounting — and only to the extent necessary for those services.

Retention

Enquiries that do not lead to work are retained for up to 24 months, then deleted. Client records are retained for the period required by UK tax law, currently six years after the end of the relevant accounting period.

Your rights

Under UK GDPR you have the right to access, correct, or erase the personal information we hold about you; to object to or restrict our processing; and to receive your data in a portable format. Email hello@emssipsandtipsmarketing.com to exercise any of these. We respond within 30 days.

Complaints

If you believe we have handled your information improperly, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes

We may update this policy occasionally. The date at the top of this page reflects the latest version.